Privacy Policy

ARMIT Company ("ARMIT," "we," "us," or "our") builds connected monitoring products and services, including the armit.co website and online store, the myARMIT mobile application, ARMIT MAX Series devices, and NOTIFI alert services delivered over the EarthSmart Network.

This policy explains what information we collect, how we use it, who we share it with, and the choices you have. It applies to armit.co, armitnotifi.com, the myARMIT app for iOS and Android, and the monitoring, communication and notification services connected to them. By using our websites, apps, products, or services, you agree to the practices described here.

1. Information We Collect

Information you provide to us

Account information. When you create a myARMIT or NOTIFI account we collect your name, email address, password, and notification phone number.

Organization information. When you create a NOTIFI for an organization we collect the organization's name, type, location, website, and the registration details required by messaging registries and carriers, which may include a tax identification number.

Notification recipients and contacts. You may add phone numbers and email addresses of people who should receive alerts or communications from your organization. You are responsible for having permission from those individuals before adding them. Recipients can opt out of text messages at any time by replying STOP.

Device setup information. Activation codes, device names, and the locations you assign to your devices.

Purchase information. If you buy products or subscriptions through us, we collect your name, billing and shipping address, and contact details. Payment card processing is handled by our payment processors. We do not store full payment card numbers on our servers.

Support communications. Information you provide when you contact our support team.

Information collected automatically

Device and sensor telemetry. Our monitoring devices transmit operational readings such as water level, temperature, humidity, motion, impact, power status, battery voltage, and energy usage, along with device identifiers, gateway identifiers, signal information, and timestamps.

Communication metadata. For NOTIFI we record which messages were sent, to which audiences, by which administrator, what the carrier reported about delivery, replies received, and opt-out events. This is the organization's communication record.

Location information. With your permission, the myARMIT app collects your device's precise location to support features such as local weather, tide, and environmental conditions, and to associate devices with their physical locations. You can disable location access in your phone's settings.

App and website usage. Technical information such as IP address, device type, operating system, app version, and pages or screens viewed. Our websites use cookies and similar technologies for basic site functionality and shopping cart operation.

Weather and environmental data. Sourced from third-party and government data providers based on device or user location.

2. How We Use Information

• Provide, operate, and maintain our monitoring and communication services, including delivering real-time alerts and organizational messages by text message, push notification, and email.
• Create and manage your account, authenticate you, and secure our services.
• Process orders, payments, subscriptions, shipping, and returns.
• Submit and track carrier and registry messaging registration on an organization's behalf.
• Provide customer support and respond to your requests.
• Send service and transactional communications.
• Monitor the health, performance, and security of our devices, network and platform.
• Improve our products and services.
• Comply with legal obligations and enforce our terms.

3. Text Message (SMS) Program

NOTIFI text messages are sent only to phone numbers that have been provided for the purpose of receiving monitoring alerts or an organization's communications. Message frequency varies based on device activity, the organization's activity, and your settings. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for assistance. You can also contact us at support@armit.co.

No mobile opt-in information or telephone numbers collected for the NOTIFI text program will be shared with, sold to, or transferred to third parties or affiliates for marketing or promotional purposes.

Text messaging opt-in data is used solely to deliver the alerts and service messages you have requested.

4. How We Share Information

We do not sell your personal information. We share information only in the following circumstances:

Service providers. We use trusted vendors to perform services on our behalf, such as telecommunications carriers and messaging providers that deliver text messages, messaging registries required for carrier approval, email delivery services, payment processors, shipping carriers, and hosting infrastructure. These providers receive only the information needed to perform their function and are not permitted to use it for their own purposes.

Within your account. Alert and message information is shared with the recipients and administrators you designate.

Business customers. If your device or contact record is provided or managed through a business account — such as a school district, municipality, marina, property manager, employer or fleet operator — that account's administrators may have access to telemetry, communications and related account information for the records under their management.

Legal requirements. We may disclose information if required by law, legal process, or to protect the rights, safety, or property of ARMIT, our users, or others.

Business transfers. If ARMIT is involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction, subject to this policy.

5. Data Retention

We retain account information for as long as your account is active. Device telemetry, event history and communication records are retained to provide historical logs, trend information and service records, and may be retained in aggregated or de-identified form for network operations and product improvement. Consent and opt-out records are retained for as long as required to keep honoring them. We retain purchase records as required for tax, accounting, and warranty purposes. When information is no longer needed, we delete it or de-identify it.

6. Security

We use administrative, technical, and physical safeguards designed to protect your information, including encrypted transmission, access controls, and network monitoring. Device communications on the EarthSmart Network are encrypted. No system can be guaranteed to be completely secure, so please use a strong, unique password and keep your credentials confidential.

7. Your Choices and Rights

Account information. You can review and update your account information in the myARMIT app or your NOTIFI command center.

Notifications. You can adjust which alerts and channels you receive, and add or remove recipients, in the app. Text recipients can reply STOP at any time.

Location. You can enable or disable the app's access to your location in your phone's settings.

Account deletion. You can request deletion of your account and associated personal information through the myARMIT app or by emailing support@armit.co. We will honor verified requests, subject to information we must retain by law.

Marketing. If you receive marketing emails from us, you can unsubscribe using the link in the email. Service and alert communications will continue while your account is active because they are the core function of the service.

Depending on where you live, you may have additional rights under applicable law, including the right to access, correct, delete, or receive a copy of your personal information, and the right not to be discriminated against for exercising those rights. Residents of California and other U.S. states with comprehensive privacy laws may submit requests by emailing support@armit.co. We will verify your request and respond within the time required by law. We do not sell or share personal information as those terms are defined under California law.

8. Children's Privacy

Our websites, apps, and services are intended for general audiences and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us at support@armit.co and we will delete it.

9. Third-Party Links and Services

Our websites and apps may link to third-party sites and services, including our online store checkout, payment providers, and external content. Those services operate under their own privacy policies, and we encourage you to review them.

10. Changes to This Policy

We may update this policy from time to time. When we do, we will revise the effective date above and, for material changes, provide notice through our websites, the app, or by email. Your continued use of our services after changes take effect constitutes acceptance of the updated policy.

11. Contact Us

ARMIT Company
PO Box 275
Norwood, NJ 07648
support@armit.co